at the helm

How a principal who ‘never wanted to be a leader’ is transforming a Queens high school

PHOTO: Madison Darbyshire
Principal Carl Manalo in the hallway of QIRT

It was an unusually chaotic morning for principal Carl Manalo. The A train, the only subway line that travels to this remote part of Far Rockaway Beach, was delayed nearly an hour that February morning, and seven teachers out of 20 called in absent due to a snowstorm the previous day.

Bessie Martinez, 19, sat across from the principal. She had just returned to school after several months’ absence, and Manalo used basic Spanish to talk through her new class schedule “temporario.” She should be a junior, but had just 13 credits of the 44 needed to graduate, and speaks almost no English.

“She’s been working,” Manalo said after Martinez left, concerned. “We thought we had lost her, but we found her and got her back.”

Martinez’s story is a familiar one at Queens High School for Information, Research and Technology, where 30 percent of its 413 students are English language learners. Many are undocumented, unaccompanied minors, or refugees from El Salvador and Mexico who have ended up in this corner of New York City.

Keeping students in school is Manalo’s biggest challenge, since most of its population lives below the poverty line and many families rely on these students for income. Next year, the school will open a transitional bilingual education program to offer more classroom instruction in Spanish, another step in what many teachers describe as the once struggling school’s radical transformation.

For Manalo, that transformation is centered around vulnerable students like Martinez, who are  just one step from dropping out and becoming “the lost ones.”

***

Founded in 2008,  the school — known as QIRT — occupies half of the first floor of the old Far Rockaway High School, a large comprehensive high school. In 2004, that school was placed on Mayor Michael Bloomberg’s list of the city’s most dangerous schools and it was fully phased out in 2011. Even before that, however, four smaller middle and high schools cropped up on its campus.

The early years of QIRT were difficult. The school consistently performed at the bottom of the city in standardized tests, and burned through three principals in five years.

When Manalo arrived as a first-time principal in 2014, teachers were frustrated with the constantly changing leadership. Students saw faculty as transient because of a high turnover rate and inconsistent rule enforcement. There was no money for an art teacher or afterschool programs.

Spanish teacher JoMarie Figueroa, who started at QIRT the same year as Manalo, described the school as “a wild horse.” Kids had nothing to do outside the classroom, she said, and there was rampant fighting in the hallways. Only 12 percent of graduates were college ready, 26 points below the borough average.

In his first year as principal, Manalo said, only 10 of QIRT’s 94 seniors were on track to graduate. Another dozen could not be found.

Since then, graduation rates have risen to 70 percent, up from 55 percent during Manalo’s first year. He hopes to reach the citywide goal of 80 percent in the next year or two.

QIRT’s turnaround didn’t start with academics, Manalo said, but with acknowledging the specific, individual, and often very personal needs of students, and their teachers.

“We’re a Cinderella school,” he said. He hopes QIRT will become a school where every child feels like they can go to the ball.

***

Manalo knows what it’s like to grow up feeling out of place. He was raised in a poor neighborhood in the North Bronx, the child of Filipino immigrants. A scholarship allowed him to consider college out of state, and he fell in love with Vanderbilt University in Nashville, Tennessee.

When he turned 18 years old, Manalo came out as gay — first to his friends and later to his parents, who had a hard time with the news. At school and in his Bronx neighborhood, he said, “there wasn’t anyone like me to look up to.” And the conservative Vanderbilt campus was not the bastion of acceptance he might have hoped for. He was outed at the school, he said, and his dorm room door was vandalized. Manalo struggled with whether he was in the right place. He considered transferring.

“I decided I belong here,” he eventually concluded, “and I need to make it better.” He became an activist on campus, campaigning for the LGBTQ community.

Manalo studied education in college but said he felt pressure to enter a field with more financial security and took a job in human resources. A year out of college, however, he was riding the subway home and saw an advertisement overhead for the New York Teaching Fellows, an alternative route to becoming a public school teacher. “Nobody ever comes back years later to thank their middle manager,” he remembers reading on the ad. Unhappy with the monotony of his current job, it struck him to his core.

He immediately enrolled in a masters program in education at Fordham University. In September 2002, Manalo began teaching English at Alfred E. Smith High School, which was then a large, struggling vocational school in a high-poverty neighborhood in the South Bronx.

PHOTO: Madison Darbyshire
Principal Manalo’s office walls are covered with pictures and notes from his students

He quickly learned that being a good teacher often meant going beyond the classroom. “Some teachers are afraid of talking to their students, because of what a kid might say,” he said. Teachers are often afraid, he said, that they will have to take action because of something a student tells them. “Oh well, I say, someone has to do it.”

After Smith, Manalo moved to Lehman High School, another large high school in the Bronx, and then joined the Department of Education as an achievement coach, helping struggling schools across the city make improvements. He grew interested in starting his own school, but after two years of applying unsuccessfully for a new school charter, he was approached about taking over as principal at QIRT.

He accepted immediately, excited to take the helm of a school still in its infancy. It seemed like the perfect place to try to make a big change, starting with the school’s culture.

***

As principal, Manalo greets each student in the hall by first and last name. He frequently reminds students to remove their hoodies or hats as they pass, but he is just as likely to ask how a sick mother is doing, or how an application for a college scholarship is coming along. Students reach out for high-fives on their way to gym, and tell him jokes.

He said he didn’t talk about his sexuality when he was a new teacher. “You don’t know who you are as an educator,” he said. “But then you decide, screw it. This is me. These are my kids.”

As principal, he is openly gay. He is the faculty advisor for the LGBT club, and has led trainings for teachers to ensure the community is an accepting place. “It’s important for kids to see that you can be gay and have a normal life,” he said.

Manalo spends two hours each school day visiting classrooms, observing teachers, and helping students with their assignments, calling that time “the joy” of his day. Walking from room to room, he pokes sleeping students awake and engages the class with questions about their lessons. He stops frequently as he walks, to bend over and pick up bits of paper and trash from the floor.

“I never wanted to be a leader. I just wanted to be a teacher,” he said, an attitude his staff seems to pick up on.

“He treats everyone like we are all on the same level,” said Tenesha Worley, vice principal in charge of school culture. “It makes everyone feels supported,” she said. And when teachers feel supported, she added, they feel empowered to support others.

***

Building a rapport with his faculty took time. In Manalo’s first year as principal, four teachers left or retired. He struggled both to retain other staff and to recruit new teachers to QIRT. Many were reluctant to travel far from their homes to a school perceived as failing.

And some teachers had to change their approach to the role. Manalo is quick to correct a teacher who speaks about a student in a way he considers inappropriate. “It’s one thing to talk about the limits of a student,” he said, “and another to make a blanket statement about how a student can’t achieve.”

Manalo meets with his teachers once a week during lunch to discuss individual students they are worried about academically and emotionally. Each student identified as at-risk by the school is assigned a faculty advisor, who checks in with the student and makes sure he or she is getting the necessary tutoring and assistance.

With students who are homeless or undocumented, every teacher works together to support them, and each other. If there is any irregularity in their attendance or behavior, Manalo wants to be the first to know.

Manalo keeps his closet stocked with tea for students who want to come by and talk. He said he likes to make tea because it puts him in a position of service to the student. By altering the dynamic, he can shift the way students feel about approaching faculty with problems inside or outside the school.

This philosophy has resonated with some students. “Students know what kind of principal they have,” said senior, Jimmy Ortiz, 19. In their school, “they have a say, too, now. He listens to their ideas.”

PHOTO: Madison Darbyshire
Principal Manalo shares candy and jokes with students in the school cafeteria

In the mini-fridge beside the coffee maker, Tupperware containers are filled with an extra lunch or dinner he made at home for one particular student, recently out of jail, who does online coursework in the office.

Manalo also found room in the budget to hire students who are at risk of dropping out or failing due to work conflicts for jobs in the main office or after school.

“His gift is making everyone think that his ideas are their ideas,” said Worley. She recalls one QIRT student whose family lost its income. The student was thinking about leaving school to go to work. When Manalo learned of the student’s situation, he discreetly published an advertisement for a part-time job at QIRT. Manalo encouraged the student to apply and made sure he had a formal interview. “When the student gets the job, they feel like they found a solution and they accomplished something,” Worley said.

For Manalo, these small interventions boil down to a relatively simple idea: “I just say, be the person you needed when you were younger.”

***

Manalo sees his dedication to individual students mirrored by his teachers and administrators. When Manalo interviews a candidate for a teaching position at QIRT, one of the most important questions he asks is: Why did you decide to become a teacher? Everyone hired to work at QIRT answered: For the students.

“My job is to help them realize that goal, every day,” he said.

QIRT’s connection with parents and the Far Rockaway community are harder to realize. Some parents work two or three jobs. Others who are undocumented are afraid of coming to the school, a problem exacerbated since the presidential election by rumors of immigration raids in traditionally safe spaces, like schools.

In the months since the election, Manalo has seen attendance among English learners falter. He circulated flyers with information about student’s immigration rights and had individual conversations to assuage student fears after the election.

“I want them to have faith in the system,” he said. “I want them to know that the safest place they can be is in school.”

***

Manalo admits there is an emotional toll in taking on so many of his students’ burdens. He knows he has students who are going home to apartments without electricity or water, or leaving school to clock in at an all-night job, or sleeping on the subway. These things weigh on his mind in his off-hours.

PHOTO: Madison Darbyshire
Manalo walks through the hallways of QIRT periodically throughout the day, dropping into classes and speaking with his students

He is prone to forgetting it is Friday when school lets out for the week, and is still navigating life without his partner of seven years. They split this fall, and Manalo believes his new role as principal was a force behind the realization that the relationship wasn’t working.

“I didn’t need as much when I was a teacher,” he said, his usually brisk voice growing quiet. “I went from being support to needing more support.”

He no longer feels comfortable in the teachers’ lounge. “They need a space to vent about you,” he explained, “And when you make a difficult decision, not everyone is going to agree with it.”

On really tough days, he might sit in the back of a classroom or sneak down to the school’s daycare center for teenage mothers to see the babies. It reminds him of what he is working toward.

He gains strength from the stories of his students. “When you hear what the refugee kids go through, it’s humbling,” he said, referring to his school’s large population of Central American refugees. “It makes you want to do better because of it.”

The graduation rate for English learners at QIRT has improved, but remains low at 55 percent. Manalo has worked with teachers to design a schedule for students who are at risk of dropping out to support their families. He groups them together in English class and moved lunch to the end of the school day, making it the second to last period. Since many of the students have the last period of the day off, they can eat a free lunch and go straight to work without having to miss class.

Manalo often eats dinner at the diner on Long Island where two of his students work as busboys after school. He stays as late as he can, bringing work with him, but they are always still there when he leaves. He leaves a cash tip with the check.

This story first appeared on The Home Room, a publication produced by the Covering Education class at Columbia Journalism School. 

hurdle cleared

Indiana’s federally required education plan wins approval

PHOTO: Courtesy of the Indiana Department of Education
State Superintendent Jennifer McCormick greets elementary school students in Decatur Township.

U.S. Education Secretary Betsy DeVos has signed off on Indiana’s federally required education plan, ushering in another era of changes — although not exactly major ones — to the state’s public school system.

The U.S Department of Education announced the plan’s approval on Friday. Like other states, Indiana went through an extensive process to craft a blueprint to comply with the Every Student Succeeds Act, or ESSA, which was signed into law in 2015.

“Today is a great day for Indiana,” state Superintendent Jennifer McCormick said in a statement. “Our ESSA plan reflects the input and perspective of many stakeholders in communities across our state. From the beginning, we set out to build a plan that responded to the needs of Hoosier students. From our clear accountability system to our innovative, locally-driven approach to school improvement, our ESSA plan was designed to support student success.”

The federal government highlighted two aspects of Indiana’s plan. One is a pledge to close achievement gaps separating certain groups of students, such as racial and ethnic groups, from their peers by 50 percent by 2023.

Another is a staple of other states’ plans, as well: adding new ways for measuring how ready students are for attending college or starting their careers. Indiana education officials and lawmakers have made this a priority over the past several years, culminating in a new set of graduation requirements the Indiana State Board of Education approved late last year.

Under Indiana’s plan, high schoolers’ readiness will be measured not just by tests but also by performance in advanced courses and earning dual credits or industry certifications. Elementary school students will be measured in part by student attendance and growth in student attendance over time. Test scores and test score improvement still play a major role in how all schools are rated using state A-F letter grades.

In all, 35 states’ ESSA plans have won federal approval.

Advocates hope the law will bring more attention to the country’s neediest children and those most likely to be overlooked — including English-learners and students with disabilities.

Indiana officials struggled to bring some state measures in line with federal laws, such as graduation requirements and diplomas.

Under the state’s ESSA plan, A-F grades would include these measures (see weights here):

  • Academic achievement in the form of state test scores.
  • Test score improvement.
  • Graduation rate and a measure of “college and career readiness” for high schools.
  • Academic progress of English-language learners, measured by the WIDA test.
  • At least one aspect of school quality. For now, that will be chronic absenteeism, but the state hopes to pursue student and teacher surveys.

The last two are new to Indiana, but represent ESSA’s goal of being more inclusive and, in the case of chronic absenteeism, attempting to value other measures that aren’t test scores.

Because the Indiana State Board of Education passed its own draft A-F rules earlier this month — rules that deviate from the state ESSA plan — it’s possible Hoosier schools could get two sets of letter grades going forward, muddying the initial intent of the simple A-F grade concept parents and community members are familiar with.

The state board’s A-F changes include other measures, such as a “well-rounded” measure for elementary schools that is calculated based on science and social studies tests and an “on-track” measure for high schools that is calculated based on credits and freshman-year grades. Neither component is part of  the state’s federal plan. The state board plan also gets rid of the test score improvement measure for high-schoolers.

While that A-F proposal is preliminary, if approved it would go into effect for schools in 2018-19.

The state can still make changes to its ESSA plan, and the state board’s A-F draft is also expected to see revisions after public comment. But the fact that they conflict now could create difficulties moving forward, and it has led to tension during state board meetings. Already, the state expected schools would see two years of A-F grades in 2018. If both plans move forward as is, that could continue beyond next year.

Read: Will Indiana go through with a ‘confusing’ plan that could mean every school winds up with two A-F grades?

Find more of our coverage of the Every Student Succeeds Act here.

turnaround

Aurora recommends interventions in one elementary school, while another gets more time

Students during PE class at Lyn Knoll Elementary School in 2016 in Aurora, Colorado. (Photo by Helen H. Richardson/The Denver Post)

Aurora school district officials on Tuesday will recommend turning over management of some operations at one of their elementary schools to an outside management company.

The school, Lyn Knoll Elementary, is located in northwest Aurora near 2nd Avenue and Peoria Street and serves a high number of students from low-income families, with 4 percent of students identified as homeless. The school was one of three Aurora schools that earned the lowest rating from the state in 2017.

That rating automatically flags the school under a district process for school interventions. The process directs district officials to consider a number of possible improvement plans, including closure or turning the school over to a charter school.

Lyn Knoll has had good rankings in recent years before slipping dramatically in the past year, a change that put it on the turnaround list. The district did not recommend intervening at Paris Elementary, even though that school has been in priority improvement for years and will face state sanctions if it has one more year without improvement.

Annual ratings for Lyn Knoll Elementary

  • 2010: Improvement
  • 2011: Improvement
  • 2012: Performance
  • 2013: Improvement
  • 2014: Priority Improvement
  • 2016: Performance
  • 2017: Turnaround
Colorado Department of Education

The board will discuss the recommendation on Tuesday and vote on the school’s fate next month. In November, four union-backed board members who have been critical of charter schools won a majority role on the district’s school board. This will be their first major decision since taking a seat on the board.

In September, Superintendent Rico Munn had told the school board that among January’s school improvement recommendations, the one for Paris would be “the most high-profile.” A month later the district put out a request for information, seeking ideas to improve Aurora schools.

But in a board presentation released Friday, district officials didn’t give much attention to Paris. Instead, they will let Paris continue its rollout of an innovation plan approved two years ago. Officials have said they are hopeful the school will show improvements.

The recommendation for Lyn Knoll represents more drastic change, and it’s the only one that would require a board vote.

The district recommendation calls for replacing the current principal, drafting a contract for an outside company to help staff with training and instruction, and creating a plan to help recruit more students to the school.

Documents show district officials considered closing Lyn Knoll because it already has low and decreasing enrollment with just 238 current students. Those same documents note that while officials are concerned about the school’s trends, it has not had a long history of low ratings to warrant a closure.

In considering a charter school conversion, documents state that there is already a saturation of charter schools in that part of the city, and the community is interested in “the existence of a neighborhood school.” Two charter networks, however, did indicate interest in managing the school, the documents state.
The district recommendation would also include stripping the school’s current status as a pilot school.

Lyn Knoll and other schools labeled pilot schools in Aurora get some internal district autonomy under a program created more than 10 years ago by district and union officials.

Because Lyn Knoll is a pilot school, a committee that oversees that program also reviewed the school and made its own recommendation, which is different from the district’s.

In their report, committee members explained that while they gave the school low marks, they want the school to maintain pilot status for another year as long as it follows guidance on how to improve.

Among the observations in the committee’s report: The school doesn’t have an intervention program in place for students who need extra help in math, families are not engaged, and there has not been enough training for teachers on the new state standards.

The report also highlights the school’s daily physical education for students and noted that the school’s strength was in the school’s governance model that allowed teachers to feel involved in decision making.

Read the full committee report below.