Here, in a series we call “How I Lead,” we feature principals and assistant principals who have been recognized for their work. You can see other pieces in the series here and pieces in our sister series “How I Teach” here.

Tobey Bassoff, principal of Ryan Elementary in Lafayette, knows a lot of thought goes into decisions about how students are placed in different classrooms. But when she met with an upset father whose child had been assigned to a new teacher, she realized that parents were in the dark about the process.

It was an experience that prompted her to improve communication with parents about all the considerations that go into student placement. Meanwhile, the man’s son stayed in his assigned class and had the best year of his elementary school career.

Bassoff talked to Chalkbeat about how she gets to know students and families, why social and emotional learning is important, and who gave her the best advice she’s ever received.

Bassoff was named the 2017 National Distinguished Principal of the Year for Colorado, an award sponsored by the National Association of Elementary School Principals.

This interview has been condensed and lightly edited.

Tobey Bassoff, principal of Ryan Elementary School in Lafayette, with students.

What was your first education job and what sparked your interest in the field?
I received my first education “jobs” in fourth grade when Mrs. Jackson allowed me to sit next to Joseph when I noticed he was struggling with school work and whom I knew I could lend a hand to help. That same year, my principal, Mr. Van Schoonhoven, created a job for me to call bus routes over the public address system when I came to him with that solution to support students safely boarding buses at the end of the day. The educators in my life nurtured my belief in making a positive difference in my community and they created opportunities for me to do so.

Fill in the blank. My day at school isn’t complete unless I _________.
Connect with students, staff and families because they are the heart of what I do every day.

How do you get to know students even though you don’t have your own classroom?

Golly! I’m just everywhere! I try to be out and about before school and after school, at recess, and in classrooms. I create opportunities for students and families to engage in learning after school through learning symposiums and on the weekend through service learning activities where we work together to take care of our community. I also show up at students’ soccer games and dance recitals.

What is an effort you’ve spearheaded at your school that you’re particularly proud of?
I could say that I am most proud of being the first school in my district to support a one-in-one-out gender neutral bathroom policy, or that I’m proud of being a part of the effort that brought a $2.8 million grant to our community, or that I founded numerous community partnerships to help support our STEAM (Science, Technology, Engineering, the Arts and Math) focus. However, I would say that I am most proud of the everyday ways that I help build capacity in our educators, students and community members to believe in the power of their ideas to positively impact the lives of children and work with them to make them a reality.

How do you handle discipline when students get into trouble?
I view discipline as an opportunity to get to know students better. Behavior indicates need and it’s my responsibility to identify the need and help each child, and the adults supporting them, see incidents as learning opportunities from which we grow.

What is the hardest part of your job?
The most challenging aspect of the job is time management. It just seems that there are always a million things I want to do and a minute to do them.

Tell us about a memorable time — good or bad — when contact with a student’s family changed your perspective or approach.

One memorable interaction I had with a student’s family happened when a dad insisted that his son have a veteran teacher even though he had been placed with a newer teacher at the beginning of the year. Prior to this meeting, I held firm that our staff invests a lot of energy in developing class lists, so class placements were not up for discussion. However, as the parent pushed, I realized that perhaps I hadn’t effectively communicated all of the components that went into classroom placement decisions. After speaking with him, I implemented additional ways for parents to learn about the classroom placement and class list development process. His son stayed in that class and had the best year he had ever had, and I was able to strengthen home/school communication throughout our learning community.

What issue in the education policy realm is having a big impact on your school right now? How are you addressing it?
Fostering social emotional learning is a federal expectation of public schools and it continues to have a big impact on schools. Students enter the school system with a wide range of skills and talents, as well as emotions that support or distract them from learning. I am fortunate to work for a district that just approved hiring counselors at the elementary school level, which is greatly supporting our efforts to address this policy. In addition, we intentionally teach students social skills through a schoolwide program and we teach and model respectful ways to engage in productive discourse.

What are you reading for enjoyment?
I am currently reading “Solve for Happy” by Mo Gawdat.

What’s the best advice you ever received?
Wow. No pressure. Advice is “best” because it is delivered when you need to hear it most. For me, the best advice I received at an early age was from my mother who said, “If it is to be, it is up to me.” It was what I needed to hear to believe that I can make a positive difference in this world by the smallest deed if I only believe in my ability to do so. The advice was about believing in my ability to start a conversation, spark an idea or change someone’s day just by offering a smile or a listening ear. It’s as much about transforming a school by synergizing a community to believe in their collective capacity as it is about making time for a 4-year-old to tell you everything he knows about electricity.