Riding the Success Express

How limited transportation undermines school choice — even in Denver, where an innovative shuttle system has drawn Betsy DeVos’s praise

PHOTO: Yesenia Robles
School officials help students getting off the Success Express buses at University Prep in Denver last week.

Six years after Denver Public Schools created an innovative bus shuttle system to help get students to school, the effort has expanded and evolved but the larger problem it sought to fix remains.

The system, called the Success Express, was introduced in 2011 in northeast Denver with the goal of helping families choose high-quality schools as the district was changing the choice process and overhauling low-performing schools in the far northeast part of the city.

The Denver school district for years has received national praise for simplifying the school choice process, but providing adequate transportation continues to be barrier to real choice. Districts nationally still have looked at the Success Express as a model — one of relatively few examples of an urban district trying to tackle broader transportation challenges.

The 92,000-student district was spotlighted again last week when U.S. Secretary of Education Betsy DeVos praised the Success Express in a speech celebrating “out-of-the-box approaches.”

“This transportation is key in order to provide students with access to quality options,” said DeVos, who has championed expanding school choice, including vouchers for private schools.

For a number of reasons — including limited resources, logistical difficulties and the hardships of getting multiple agencies with different goals to agree on a plan — solving the transportation puzzle remains elusive in Denver and other cities.

A research report last month from the nonprofit Urban Institute identified transportation barriers in five cities, including Denver, and called choice an “empty” promise for many families.

While the Success Express has grown, it still only serves a limited part of the city. At the same time, school district and city officials are not on the same page with the region’s transportation agency about a separate proposal to increase transportation for another group of students by providing more public bus passes for high schoolers.

When it launched in the far northeast part of the city, the Success Express provided transportation to 18 area schools — including district-operated schools and charter schools. Today, the shuttle on average takes almost 3,000 students to 35 schools just in that area. The district replicated the model last year with two new routes in west Denver for middle school students.

In all cases, the routes include all school types in the area, including charter schools, district-managed schools and innovation schools, which are district-run but operate with many of the same freedoms as independent, publicly-funded charter schools.

Welcoming a mix of different school governance structures — an approach known as “the portfolio model” — has been a hallmark of Denver Public School reforms over the past decade.

“We’re happy to be part of the larger system,” said David Singer, executive director and founding principal of University Prep charter school, which has two schools on Success Express routes. “It has provided increased choice for families across our community. Our families by and large have had a positive experience.”

Outside the Success Express routes, most charter schools don’t provide transportation, though some off the routes have chosen to purchase bus service from the district.

In other cities, options are far more limited. In Detroit, charter schools that have opened as replacements for district-run schools do not provide transportation. That has left several families traveling dozens of miles to get their kids to the new schools.

There’s little argument about how innovative Denver’s system is. But it has it shortcomings.

For example, families in the zone of a Success Express shuttle can get free transportation to any school in their home region. But if they choose to go to a school outside the shuttle’s reach — one that’s farther and more difficult to get to — they’re on their own.

Some families who are able to drive their kids to school are choosing to skip the Success Express because of the time kids would spend on the bus.

“One parent would say, ‘My student’s on the bus for 45 minutes when I can drive to that school in 10 or 15 minutes,’ but that’s the tradeoff,” said Nicole Portee, the executive director of transportation for DPS. “We’re covering a large geographic area.”

Finding a way to transport every student who chooses to go to a school other than the one in their neighborhood is not likely to ever happen, officials admit.

“From a systems perspective, we don’t have enough resources,” Portee said. “If you imagine a city street that has 10 homes on it and every home has a different school of choice, you would need thousands and thousands of buses.”

Todd Ely, director for the Center for Local Government Research and Training at the University of Colorado Denver, co-wrote a study on the Success Express and has looked at transportation models in other cities and called Denver’s a good idea but only one piece of a hard-to-solve puzzle.

“As far as better systems, I don’t think there is (one),” Ely said. “The more you have kids coming from the same neighborhood, going to different schools, the more expensive and complicated the transportation service needs to be. I don’t think we really have an answer aside from these piecemeal or ad-hoc solutions.”

DPS, in fact, is working with the city and advocacy groups on another initiative that fits that definition: getting more bus passes for high school students.

DPS doesn’t provide yellow bus service for high school students outside of the Success Express regions, but instead gives a bus pass for public transit to high school students attending their neighborhood school if they live more than 3.5 miles away.

The groups working on the plan, including the district officials, acknowledge that the Success Express has not been, and won’t be, a solution for all students city-wide and are looking at other plans that could help.

The district estimates it purchases about 2,500 Regional Transportation District bus passes for high school students monthly. Some schools also use their own budgets to buy bus passes for students who don’t qualify for a district-provided one.

The idea the city of Denver pitched to RTD would allow the district to purchase yearly passes for students instead of monthly passes — at considerable savings — charging the rate given to businesses. That could allow the district to quadruple the number of passes it gives students.

DPS padded its bus pass budget with $400,000 from a tax increase approved by voters in November. Denver city officials said they also would contribute money to pay for the passes.

But according to city officials, RTD officials are not ready to commit, wanting first for a task force that just started meeting this month to complete research on RTD’s many different passes and rates.

City officials say they want to proceed now rather than waiting, saying new data on student bus use could inform the task force’s work.

“We want to be able to remove some barriers, so if a family wants to go take their kid to a school across town because that’s the best fit for their children, we don’t want them to be prohibited,” said Dionne Williams, deputy director of children’s affairs for the city of Denver.

The discussions illustrate how difficult the issue is to solve. In the meantime, transportation remains an important factor for families and students considering schools.

Haydn Roberts, a 17-year-old student at DSST Cole, a charter school in northeast Denver, said that when his family chose to send him to Cole, they had considered East High School and DSST at Stapleton first, but ultimately went with Cole because of transportation concerns.

Taking the bus to East was a direct ride, while taking the bus to the other schools would have meant getting on multiple buses and extending his commute.

“Sitting at the bus stop that long, my family decided that would not be safe for me,” Roberts said.

For the city, transportation is important for school choice, but also for students to get to recreation centers, libraries and other services that are free for students with the My Denver card. It’s also about giving students transportation to summer jobs.

In other cities that have tried to lower transportation barriers, the struggle is often about money. While school districts want to save their money to spend in the classroom, transit agencies can lose millions providing free or reduced cost passes to students.

“Just like any other government agency, we have to be fiscally responsible,” said Nate Currey, a spokesman for RTD. “We get a lot of requests. Anytime we offer a discounted fare, it does cost us money.”

Currey did not have any estimates on potential fiscal impacts from the proposal

“Bottom line is we want to make sure we’re doing the right thing for everybody,” Currey said.

City officials said the conversation isn’t over and that they are now looking into possible alternatives while RTD’s task force finishes its work.

DPS officials said their work improving Success Express and transportation in general is ongoing.

“We have to work within those constraints that will never change,” said Portee, the transportation director. “It doesn’t limit our ability to continue trying to think about how we serve our students.”

Future of Schools

How this Indiana district realized counselors weren’t spending enough time counseling

PHOTO: Denver Post file

About a year ago, the counselors in the Beech Grove school district made a discovery: They were spending less than half of their time on counseling.

Instead of meeting with students one-on-one or in small groups, they were spending most of their days on routine tasks, such as overseeing lunch, proctoring exams, and filling in for secretaries.

When they realized how much time those other tasks were taking away from counseling work, it was “an eye-opener for everyone,” said Paige Anderson, the district college and career coordinator.

The counselors began tracking their time as part of a planning grant from the Lilly Endowment, a prominent Indianapolis-based philanthropy. In 2016, the foundation launched Comprehensive Counseling Initiative for Indiana K-12 Students, a $49 million effort to improve counseling in Indiana. Experts say meaningful counseling can help schools support students as they navigate problems both at home and in the classroom. (The Lilly Endowment also supports Chalkbeat. Learn more about our funding here.)

What Beech Grove staff members learned during their planning process is already changing their approach to counseling, said Trudi Wolfe, a counselor at Central Elementary School, who was instrumental in applying for the Lilly grants. Now, administrators are taking on more tasks like proctoring tests. And one intermediate school hired a new counselor.

“The schools will take counselors and meet the needs of the school,” Wolfe said. “Part of the process is helping administrators understand, school counselors need to be doing school counseling.”

Last month, the endowment announced its second round of implementation grants, which awarded about $12.2 million to 39 schools and districts. Beech Grove will receive $259,727 to redesign its counseling program to focus on the social and emotional needs of students, with the largest chunk of that money going to staff training.

The aim is to develop a strategy for handling the trauma that students face at home, said Wolfe. Over the past 10 years, the number of students in the district who are poor enough to get subsidized meals has risen by about 25 percentage points to 72 percent of students.

Beech Grove has also been affected by the opioid crisis, said Wolfe. “We have kids living with parents who are dependent on drugs, and they are not meeting the needs of their children.”

Those growing challenges mean that it is essential for counselors to have a plan for helping students instead of just meeting the needs of each day, Wolfe said.

Counseling is an investment that can have long-term benefits. After Colorado began an initiative to hire more school counselors, participating schools had higher graduation rates, increased enrollment in career-and-technical programs, and more students taking college-level courses. A 2016 report found that by keeping students from dropping out, the Colorado program saved taxpayers more than $319 million.

But in Indiana schools, counselors often have large caseloads. In 2014-2015, Indiana had an average of 543 students per counselor, above the national average and significantly higher than the American School Counselor Association recommendation of no more than 250 students per counselor.

Hiring more counselors alone is not enough to create stronger school counseling programs, said Tim Poynton, an associate professor at the University of Massachusetts Boston who studies counseling. They also have to spend their time on meaningful counseling work.

“You need more school counselors. That’s necessary, but it’s also not sufficient,” said Poynton. “If you hire more school counselors, and you have them doing lunch duty and things that basically you don’t need a master’s degree in school counseling to do, then you’re not going to see those important metrics move.”

When schools were applying for the Lilly Endowment grants, many reported that counselors were focused on urgent social and emotional challenges and struggled to help students plan for the future, according to the endowment.

Those challenges can have ripple effects, making it harder for school staff to tackle long-term goals such as ensuring that students sign up and meet the requirements for the state’s scholarship program, 21st Century Scholars.

If counseling is done well, most students will be prepared to go to college, even if they do not seem interested when they are in high school, Poynton said. But when counselors are dealing with urgent problems, they have significantly less time to devote to college preparation, he said.

“In urban schools, school counselors are often focused on getting students to school and meeting their immediate needs,” Poynton said. “In the higher-performing suburban schools, where the students and families don’t have those same kind of issues or concerns, the emphasis is almost entirely on the college-going process.”

In a statement from the endowment, Vice President for Education Sara B. Cobb said the response to the Lilly grants shows increased awareness of the crucial need for counseling programs.

“We are impressed with how school leaders have engaged a wide variety of community partners to assess the academic, college, career and social and emotional needs of their students, and respond to them,” Cobb said.

The Lilly grants are going to a broad array of schools, and they are using the money in different ways. At Damar Charter Academy, which educates students with special needs, few students earn traditional diplomas or have good options for higher education. That’s why school staff plan to use the $100,000 counseling grant they received to build relationships with employers and create training programs for skills such as small engine repair, automotive maintenance, landscaping, and culinary arts, said Julie Gurulé, director of student services.

“If we can commit to getting them the skills they need while they are with us,” she said, “they will be able to go out and gain meaningful employment, and … lead the kind of lives that we all want to.”

These are the districts and schools in Marion County that received counseling grants. (Find the full list here.)

  • Beech Grove City Schools $259,727
  • Damar Charter School $100,000
  • Metropolitan School District of Decatur Township $671,300
  • Purdue Polytechnic Indianapolis High School $100,000

Delayed decision

Officials promised to update a Giuliani-era agreement between the NYPD and city schools almost a year ago. So where is it?

PHOTO: Alex Zimmerman
A school safety agent at Staten Island's New Dorp High School.

Last October, city officials said they were on the cusp of announcing changes in the way the New York Police Department interacts with schools — an overhaul that began more than three years ago and sparked months of negotiations with advocacy groups.

But nearly 10 months later, the city has not announced any revisions to the “memorandum of understanding” that governs police involvement with school security, leaving in place a nearly two-decade-old agreement that has not been altered since Rudy Giuliani was mayor and “zero tolerance” discipline policies were in vogue.

Now, police and education officials say revisions won’t be made public until this fall. That timeline has infuriated advocates who said they made progress with senior city officials but have recently been kept in the dark and fear their recommendations are being ignored.

“Here we are three years later without any explanation from the administration,” said Kesi Foster, an organizer with Make the Road New York and the Urban Youth Collaborative who serves on a mayoral task force charged with revising the agreement. “It’s extremely frustrating and disheartening.”

As Mayor Bill de Blasio has worked to overhaul school discipline policies, which have reduced suspensions and student arrests, advocates say the outdated MOU has become a roadblock.

The 1998 agreement officially gives the city’s police department authority over school safety agents, a force that rivals Houston’s entire police department in size. The agreement was controversial at the time, with some city officials saying the presence of police officials made student misbehavior more likely to end in arrests.

Mark Cannizzaro, head of the city’s principals union who was a school administrator in the 1990s, said it was not unheard of for principals to consider calling the police for incidents as minor as shoving. “There was, at one point, a zero tolerance approach that didn’t make sense,” he said.

The current memorandum is a reflection of that era, advocates say, and is one of the reasons students of color are disproportionately likely to wind up in the criminal justice system instead of the principal’s office. It was supposed to be updated every four years, but has still never been revised.

De Blasio seemed to agree that the memorandum needed to be reformed, and convened a group of advocates and senior city officials who recommended changes. Among the group’s recommendations, released in 2016, were giving school leaders the lead role in addressing student misbehavior, making it more difficult for school safety agents to place students in handcuffs, and ensuring students are informed of their rights before they’re questioned.

Johanna Miller, the advocacy director of the New York Civil Liberties Union, said senior officials — including Mark Rampersant, the education department’s director of security, and Brian Conroy, the chief of the police department’s school safety division — participated in the task force and seemed receptive to changes. The group agreed there should be limits to the type of offenses that could trigger police involvement, multiple participants said, excluding offenses such as smoking cigarettes, cutting class, and certain instances of insubordination.

But when the city presented the group with a draft agreement, many of their recommendations had vanished, according to people who were present during the meetings, some of whom requested anonymity because the city required that participants sign nondisclosure agreements.

“They basically eliminated all of the major changes that we made,” Miller said, adding that the group requested another opportunity to change the agreement more than a year ago. “And that was the last we heard of it.”

City officials would not comment on why the process has been delayed or why key recommendations never made it into the draft agreement. Some task force members said they believed education and police department lawyers, who had not participated in the group’s discussions, played a role in stripping the draft agreement of the most important changes.

An education department spokeswoman acknowledged in an email that “agency lawyers have been involved in order to ensure the MOU is aligned with existing local, state, and federal laws and in the best interest of students and families,” but did not comment further on why certain changes were not included.

Asked why task force members were required to sign nondisclosure agreements, the official said the decision was made “To protect the confidentiality of any shared student data and remain within (The Family Educational Rights and Privacy Act) compliance.”

The task force still meets quarterly, although several of its members say they have not received updates and did not know the city planned to release an updated memorandum this fall.

“The DOE and NYPD have been working in close partnership to finalize updates to the MOU and ensure that the changes are done correctly in the best interest of students and families,” education department spokeswoman Miranda Barbot wrote in an email.

Cannizzaro, the principals union chief, said he has not been informed about potential changes to the agreement, adding that school leaders should have discretion in how misconduct is handled and noted the police play an important role in school safety. “We certainly appreciate their presence — we need their presence,” he said.

Some members of the task force wondered whether the selection of a new schools chief has delayed the process, and at their most recent meeting in May, schools Chancellor Richard Carranza stopped by. “He said something to the extent of, he knew it was an issue and was going to put eyes on it,” said Nancy Ginsburg, a lawyer at the Legal Aid Society and a member of the task force.

Ginsburg said she appreciates that changes take time, but also stressed that the current memorandum can make it difficult to hold officials accountable since the agreement is so vague.

“It’s impossible to hold the agencies to anything if there are no rules,” she said.